Shipping policy
Shipping Policy
Introduction
Welcome to Klivlo.
We aim to deliver your order quickly and reliably. Please read this shipping policy to understand how your order will be processed and delivered.
Shipping Methods & Delivery Time
We currently offer:
Standard Shipping
Delivery typically takes 6 to 10 business days after dispatch.
Free Shipping
We offer free shipping on all orders over €30.
Order Processing Time
Orders are processed within 1 to 2 business days (Monday to Friday).
Orders placed after 12 PM (PST), or during weekends or public holidays, will be processed on the next business day.
International Shipping
We ship worldwide.
Delivery times and shipping costs may vary depending on your location.
Please note:
Customers are responsible for any customs duties, taxes, or import fees that may apply.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
You can use this to follow your package in real time.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at:
within 10 days of delivery, and we will assist you.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to an incorrect address provided by the customer.